New Water Rates in Effect, April 1, 2025
New, approved rates took effect on April 1, 2025 and will be reflected on utility bills issued in July 2025. Below is a water rates comparison chart and a copy of the Board Order, Matter M11538, including the Schedule of Rates and Charges for Water and Water Services and a Schedule of Rules and Regulations.
Look for pdf this insert (3.04 MB) with the April 2025 utility bills for more information.
Water Utilities Amalgamation and Rates Approved
On September 3, 2024, the Nova Scotia Utility and Review Board (NSUARB) issued the following decision:
"Application to consolidate the Windsor Water Utility and the West Hants Water Utility into the West Hants Regional Water Utility is approved. The Schedule of Rates and Charges and Schedule of Rules and Regulations are approved as amended by the Utility in response to the Undertakings.”
pdf October 2024 water bill insert(1.26 MB)
You can also visit Nova Scotia Utility and Review Board and search, M11538 for all information related to this decision.
Are you having trouble reading your bill?
This sample invoice may help with understanding your bill and answering some of your questions.
2024-10-07 Sample Water Utility Invoice - Updated
Is your water bill higher than you expected?
Should you have any questions about your billing or if you have not received a utility bill, please reach out. Contact our Utility Clerk by calling 902-798-8391, ext. 107 or email
Water Service Contracts
If you are a new resident of West Hants or moving to a new location in the municipality and your property is connected to municipal water and sewer, it is required that you sign a water contract. This creates an account tied to your property’s water meter. Enter the required information and submit your water contract.
Cancelling Water Service
If you are moving or need your water services temporarily disconnected, you can cancel your water service.
