We offer a full range of payment options for your convenience.
By Mail
Mail your cheque or money order along with the remittance portion of your invoice to:
West Hants Regional Municipality, PO Box 3000, Windsor, NS B0N 2T0
Please allow sufficient time for the payment to reach our office by the due date to avoid late charges.
Drop Box
A 24-hour drop-off payment box is located at the front entrance to our municipal office, located at 76 Morison Drive, Windsor
DO NOT INCLUDE CASH in payments made via the drop box.
In Person
We accept payments of cash, cheque, money order or debit in person at our Municipal Office located at 76 Morison Drive, Windsor during regular business hours.
Online & Telebanking
Most financial institutions offer their own services and methods of registration, so please contact your financial institution for details and ask whether they provide a recurring payment option.
Online/telebanking transactions may take up to five business days to be processed.
The following is the payee information for those who pay property taxes and water utility invoices via online banking or telebanking:
Please take note of spacing and special characters in the payee name, as searches can be very specific.
To date, most financial institutions have completed the setup of the new West Hants Regional Municipality as a payee. If your financial institution is not included above, please call us at 902-798-8391.
Pre-Authorized Payments (PAP) Program
We offer pre-authorized payments as an option to pay tax bills and/or quarterly water bills. To enroll in the Pre-Authorized Payment (PAP) Program, return a completed application form (found below) at least thirty (30) calendar days before the first withdrawal as stated on the enrollment form. Please ensure that a void cheque is included in your submission. Contact your financial institution if you do not have a void cheque.
Property Tax - Full Amount
This option allows the customer to pay the full amount of the annual Tax bill on the 28th of September each year. Complete the pdf Property Tax PAP Enrollment Form(237 KB) , checking off the box for Full Amount. Please ensure that your tax account is current (nothing owing) before enrollment.
Property Tax - Monthly Withdrawal
This option can serve as a substitute for customers who currently pay their taxes via post-dated cheques. Complete the pdf Property Tax PAP Enrollment Form(237 KB) , and check off the box for Monthly Withdrawal, indicating the monthly withdrawal amount and the month you would like your payments to begin. Your bank account will be debited on the 28th of each month.
It is the responsibility of the taxpayer to ensure their tax account remains current, so anyone enrolled in the PAP Program must review their annual bill for outstanding balances. A monthly interest charge is applied to outstanding balances.
You will continue to receive your annual property tax billings along with an annual reminder notice that you can use to maintain your records.
Interest will be charged on outstanding balances as normally applicable.
Water Utility - Full Amount
Complete the pdf Water Utility - Pre-Authorized Payment Enrollment form(253 KB) to have the full amount of your water bill debited from your bank account two (2) business days before the due date.
You will continue to receive your quarterly water invoice. Keep invoices for your records and review them for outstanding balances. Customers are responsible for ensuring their accounts remain current. We send reminder notices 10 days after the invoice due date if your account is carrying a balance. A monthly interest charge is applied to outstanding balances.
Cancelling or Changing PAP Information
To cancel your pre-authorized payments, we require notice of cancellation in writing thirty (30) calendar days before the next scheduled payment. Download a pdf PAP Cancellation Form(122 KB) . Payment may not be eligible for return after the closing date of a property. Please contact us if you are considering selling or have sold your property.
If you are enrolled in the PAP Program and want to change your banking information, you must complete a new enrollment form at least thirty (30) calendar days before your next monthly payment.
If your PAP returns insufficient funds or otherwise, applicable fees will be applied to your account. Under the Canadian Payment Association regulations, after two NSF automatic debits, you will be removed from the PAP program.
Please mail your completed PAP form and void cheque to us at West Hants Regional Municipality, PO Box 3000, Windsor, NS B0N 2T0 or deliver them in person to our Municipal Office.
If you require assistance or have any questions, call us at 902-798-8391 or email
