A civic address is an identification system using a consistent method to address and locate buildings. The three main components are the Civic Number, Street Name, and the Community Name.
All roadways are divided into intervals and civic numbers are assigned depending on where the driveway intersects the road. This system allows room for future development.
Assigning a Civic Number
New civic numbers are assigned during the building permit application process. Once a permit is issued, a civic number will be assigned automatically.
When the number has been assigned, the Planning Department will mail a notice to the property owner advising them of the civic number. As part of the process, the Planning Department will also notify 911. Because of this step in the process, it is important that residents do not assign themselves a civic number. When this occurs, the Planning Department and 911 are not aware of the address if an emergency call is placed from that location.
Information On Using 911
When a call is placed to 911, the caller's phone number, civic address, and associated police, fire, and ambulance emergency responders are listed on the 911 screen (unless the call is made from a cell phone). Under this system, even if the caller can not speak when calling 911, the 911 operator can still see the civic address and send emergency responders. 911 is also able to handle TDD calls from hearing impaired people.
The 911 center does not dispatch emergency services, instead, the operator links the caller to the appropriate dispatch agency who will dispatch the required services.
To make sure you can be found in an emergency, please post your civic number where it can be seen clearly from the road, day or night.