Water Utilities Amalgamation and Rates Approved

 

On September 3, 2024, the Nova Scotia Utility and Review Board (NSUARB) issued the following decision:

 

"Application to consolidate the Windsor Water Utility and the West Hants Water Utility into the West Hants Regional Water Utility is approved. The Schedule of Rates and Charges and Schedule of Rules and Regulations are approved as amended by the Utility in response to the Undertakings.”

 

New, approved rates will take effect on October 1, 2024 and be reflected on water bills issued in January, 2025. Below is a water rates comparison chart and copy of the Board Order, Matter M11538, including the Schedule of Rates and Charges for Water and Water Services and a Shedule of Rules and Regulations.

 

  pdf 2024-09-03 UARB Approved Water Rates Chart.pdf (116 KB)  

 

  pdf M11538 Order.pdf (360 KB)  

  

Look for an insert with the October water bills containing more information for utility customers.

Visit the NSUARB website and search, M11538 for all information related to this decision.

 

Water Service Contracts

If you are a new resident of West Hants or moving to a new location in the municipality and your property is connected to municipal water and sewer, it is required that you sign a water contract, creating an account tied to your property’s water meter. Create and submit your water contract here.

 

Cancelling Water Service

Cancel your water service here