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Office of the Chief Administrative Officer

Mark Phillips, Chief Administrative Officer (CAO)
Shelleena Thornton, Municipal Operations Supervisor and Emergency Management Coordinator (EMC)
Deanna Snair, Executive Assistant

Contact information

The CAO is the head of the administration branch of the Municipality (essentially, the operations). They are responsible to council for the proper administration of the affairs of the municipality in accordance with the by-laws, policies and strategic direction adopted by council.

The CAO takes this direction and communicates it to the appropriate Municipal Department(s) for staff to take action on. These other Departments include:

The CAO and/or CAO’s Office is also directly responsible for (but not limited to):

In conclusion, aligning with Council’s strategic direction and policies, the CAO’s Office and other Municipal Departments’ functions make the day-to-day operations happen.